Making a Booking

Chalets Direct Ltd is a listings site and does not get involved in the transaction between a holidaymaker and a holiday supplier. As detailed in our Terms and Conditions, we accept no liability or responsibility for the delivery of goods or services by an advertiser.

Whilst we take precautions to ensure that advertisers and properties are genuine, we would like to recommend the following:

1. Only use the contact details published on the property pages on Chalets Direct.
2. Speak to the owner/operator on the phone before making a booking.
3. Get a full contract/agreement in writing before proceeding to payment
4. Pay by credit card where that facility is available
5. Always have insurance

Useful information and advice can be found on the Citizens Advice website at: